• The shipping fee is FREE.

• The ordered product will be shipped within 5 business days.

• We will send the ordered product from Japan by EMS (Japan Post Express Mail Service) .

https://www.post.japanpost.jp/index_en.html

•  The ordered product will be delivered to your doorstep the next 3-14 days after we shipped.

The delivery of ordered products may be delayed and take longer than ordinarily expected due to a natural disaster, war, incident, accident, etc., or depending on the status of customs inspection, etc.

• Depending on the country or area to which the ordered product is shipped, customs duties, etc. (import tax, value-added tax, customs fees, etc.) may need to be paid separately. In such case, the receiver must bear such customs duties, etc.

• The shipping fee is FREE.

• The ordered product will be shipped within 5 business days.

• We will send the ordered product by TA-Q-BIN.
https://www.kuronekoyamato.co.jp/ytc/en/

• Glass is a material that breaks. Please handle it gently and carefully when using it. Also, if it is damaged, be careful not to get injured.

• Please be careful not to put hot things. This is not a heat resistant glass.

• Microwave ovens, open flames, ovens, etc. cannot be used.

• It may crack due to sudden temperature changes or temperature differences of 50 degrees Celsius /122 degrees Fahrenheit or more. Please be careful.

• Avoid using hot water and dishwashers with strong pressure. Even when washing by hand, please note that it may crack just by hitting it.

• Please refrain from using sponges, scrubbing brushes, cleansers, etc. containing abrasives as they may cause scratches.

• Stacking them may damage them or prevent them from coming off.

• ガラスは割れる素材です。ご使用の際はやさしく、丁寧にお取り扱いください。また、破損した場合は怪我のないよう十分にご注意ください。

• 高温のものを入れないようにご注意ください。耐熱ガラスではありません。

• 電子レンジ、直火、オーブン等はご使用になれません。

• 急激な温度変化や温度差50度以上で割れることがあります。ご注意ください。

• 高温の湯、強い圧力を伴う食器洗浄機は、ご使用を避けてください。

• 手で洗うときも、当たっただけで割れてしまうことがあるのでご注意ください。

• 研磨剤入りのスポンジ、たわし、クレンザー等は傷の原因になるのでご使用をお控えください。

• 積み重ねると破損したり、外れなくなる恐れがあります。

• Colors in the online images do not always match 100% the colors of the original works. Please be aware that there may be slight differences.

• ご利用のモニターの設定や照明等により、実際の作品と比較し色味に若干の誤差が生じる場合がありますこと予めご了承ください。